Container Tracking

Frequently Asked Questions About Container Tracking

• How do I track my shipment?
  Enter your container number in the TRADLINX tracking tool for real-time updates on your shipment’s status and location.
• Can I track multiple shipments at once?
  Yes, TRADLINX’s tool allows you to track multiple containers simultaneously, making it easier to manage large shipments.
• How can I receive notifications about my shipment?
  You can set up automatic email alerts for key shipment updates and milestones.
• Can I track my shipment in real time using TRADLINX?
  Yes, TRADLINX’s real-time tracking tool allows you to monitor your shipment’s journey using your container number. You’ll receive accurate updates on the location and estimated delivery of your cargo.
• Is container tracking free?
  Yes! Track one container for free, or start a free trial to track up to 10 containers with TRADLINX Ocean Visibility.
• Can I integrate this with our internal system?
  Yes! TRADLINX supports seamless API integration with your ERP, TMS, or other internal logistics systems.
• What information can I see in the container tracking results?
  You can view the full container’s journey, including pickup, loading, transshipment events, arrival at destination ports, inland transportation, and container return. Estimated Time of Arrival (ETA) and live maps are also included.
• How accurate is the estimated time of arrival (ETA)?
  Our ETA is powered by advanced AI algorithms and continuously updated using real-time data from shipping lines, ports, and AIS (Automatic Identification System) signals. This combination ensures highly accurate and dynamic arrival estimates for your shipments.
• Which shipping lines are supported for container tracking?
  TRADLINX covers over 98% of global container traffic, supporting all major ocean carriers and many regional shipping lines to ensure comprehensive coverage.
• How often is container tracking data updated?
  Tracking data refreshes multiple times per hour, offering 12 times more frequent updates compared to competitors to provide the most current shipment status possible.
• Can I track shipments outside of Asia or only in certain regions?
  Our tracking service is global and covers containers worldwide, including major ports and inland transportation hubs across Asia, Europe, North America, and other regions.
• What should I do if I can’t find my container number in the tracking tool?
  If your container does not appear, verify the container number format and prefix. Some shipping lines not covered by container tracking may require B/L (Bill of Lading) tracking—which we also support.
• Can I share container tracking updates with my team or customers?
  Yes, TRADLINX sends automatic email notifications for important shipment updates, delay alerts, and milestone events. These email alerts provide timely information that you can easily forward or share with your team and customers to keep everyone informed.
• How secure is the container tracking information on TRADLINX?
  We use enterprise-grade security protocols to ensure that your shipment data and personal information are securely transmitted and stored.