Frequently Asked Questions

• Who is the Tradlinx Shipment Tracking API designed for?
  The Shipment Tracking API is designed for logistics teams, product teams, and developers who need to integrate shipment and container tracking data directly into internal systems or customer-facing platforms.
• What systems can the Shipment Tracking API integrate with?
  The API can be integrated with ERP, TMS, and internal logistics platforms to automate shipment tracking workflows and keep operational data aligned with real-world cargo movements.
• Is the Shipment Tracking API suitable for production use at scale?
  Yes. The API is built on the same structured data foundation as Tradlinx Ocean Visibility and is designed to support stable, large-scale tracking integrations across multiple shipments and workflows.
• What kind of tracking data does the Shipment Tracking API provide?
  The Shipment Tracking API provides structured shipment and container movement events aligned with Tradlinx Ocean Visibility. This includes status changes and event timelines that teams can use to monitor shipment progress and drive operational workflows.
• Do I need to use the Tradlinx UI to use the API?
  No. The API can be used independently of the Tradlinx interface, allowing teams to consume tracking data directly within their own systems.
• How long does it take to integrate the Shipment Tracking API?
  Integration time depends on your system architecture and use case. The API is designed with consistent event structures to simplify implementation and reduce integration effort.
• Is technical support available during integration?
  Yes. Tradlinx provides technical support to help teams implement the API and ensure a stable integration.
• How can I get access to the Shipment Tracking API?
  To request API access or discuss integration requirements, you can request a demo with the Tradlinx team.